W. Edwards Deming in the 1950’s proposed that business processes should be analyzed and measured to identify sources of variations that cause products to deviate from customer requirements. The Deming cycle is a continuous quality improvement model which consists of a logical sequence of four key stages: Plan, Do, Study, and Act.
Plan: Establish the objectives and predict the result. Plan ahead to deliver results in accordance with the expected output (the target or goals).
Do: Implement the plan, execute the plan by taking small steps in controlled circumstances and make the product. Collect data for charting and analysis in the following check and act steps.
Check: Study the actual results (measured and collected in do phase above) and compare against the expected results (targets or goals from the plan phase) to ascertain any differences.
Act: Take action to standardize or improve the process.
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